Help centre
How can we help?
Answers to the questions payers ask us most. Can’t find yours? Our team is one email away.
Popular articles
- How can I change the payment method in my ADA Enrollment?A step by step guide to changing or updating the card on your auto-debit enrollment.
- ADA Enrollment CancellationHow to cancel an existing auto-debit arrangement, and what to expect.
- How easy is it to pay using Tamapay?Paying takes three steps and no account.
- How to use QR Ph and which Banks/E-wallets are availableThe full list of participating banks and e-wallets, and how to pay by scanning.
- How do I reach out to Tamapay for my concerns?Every way to contact our Customer Support team.
- What is the maximum amount I can pay using Tamapay?₱4,900,000.00 per transaction, excluding fees.
- About TamapayWhat Tamapay is, what you can pay for, and where to find us.
- Will I receive a transaction receipt after payment completion?Yes, on screen and by email.
- Is there a transaction fee when using Tamapay?Yes. Convenience fees vary by payment method.
- Is Tamapay an app or a website?A website, with nothing to download.
See also our Terms of service, Privacy policy, Refund policy and Auto-debit terms.
Still can’t find an answer?
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